Privacy Policy

Pacific Islands Groceries and More ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you use our website, online ordering system, and related services.

1. Information We Collect

We may collect the following information:

Information You Provide

• Name
• Email address
• Phone number
• Billing and delivery information
• Account login information
• Order details
• Communications and customer support inquiries

Payment Information

Payments may be processed through third-party payment providers. We do not store full payment card information on our servers.

Automatically Collected Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage activity
• Cookies and analytics data

2. How We Use Information

We use information to:

• Process orders and payments
• Provide customer support
• Manage pickup or delivery services
• Improve website performance and user experience
• Communicate about orders, updates, or promotions
• Prevent fraud and maintain security
• Comply with legal obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep users logged in
• Remember shopping cart contents
• Analyze website traffic
• Improve functionality and performance

You may adjust browser settings to disable cookies, though some features may not function properly.

4. Sharing of Information

We may share information with trusted service providers including:

• Payment processors
• POS and inventory systems
• Delivery providers
• Website hosting providers
• Analytics and security services

We do not sell personal information to third parties.

We may also disclose information when required by law or to protect rights, safety, or property.

5. Data Security

We implement reasonable technical and organizational measures designed to protect personal information.

However, no internet transmission or storage system is guaranteed to be completely secure.

6. Data Retention

We retain information for as long as reasonably necessary to:

• Provide services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Opt out of marketing communications

You may contact us to make privacy-related requests.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related questions or requests, please contact us using the information above.